At MSP Factory, we are committed to delivering innovative solutions, which is why 2025 comes loaded with tools that will transform the way you manage your cloud resources and services.
Some of these tools are already available, while others will be implemented soon:
1. Marketplace: Design and sell your own service catalogue
With the new Marketplace, MSP Factory becomes the perfect showcase for resellers to customise their offering and connect with their customers more effectively.
Now you can:
- Create a personalised catalogue of products and services.
- Configure prices, descriptions and promotions according to your needs.
- Facilitate the marketing of technology solutions directly from the platform.
This new system transforms the way you connect with your customers: it simplifies, centralises and drives you to lead market trends.
2. Credit: Flexible promotions for your customers
With our credit system, your marketing and loyalty campaigns will reach a new level.
Resellers will now be able to grant balances to their customers, who can use it to consume virtualisation resources; virtual machines, storage or cloud services.
Key benefits:
- Incentivise the use of your technology resources through attractive promotions.
- Give your customers the freedom to tailor resources to their needs.
- Improve the customer experience by offering added value in the form of credit.
- The credit system will not only help to retain existing customers, but also to attract new ones.
3. Budgeteer: Flexibility in the creation of budgets
We know that each customer has different needs, and that is why we have designed a budgeting tool that adapts to both distributors and end customers.
With this new functionality you will be able to:
- Give the customer access to the budgeting tool: Share a URL with your customer to configure the virtual machine according to their needs. Once the draft is created, you can review, adjust and assign the final quote for approval or rejection.
- Create the quote yourself: As a reseller, you can also configure the machine from the estimator without giving access to the customer, maintaining greater control over the process.
The process is divided into the following simple steps:
- Create the quote and assign it to the customer.
- Send the quote to the customer.
- Approve or reject the quote.
- Provision the virtual machine.
This tool is designed to simplify the interaction with customers and streamline the sales process.
2025 will bring big changes, and at MSP Factory, we are ready to face them and turn them into opportunities. Let's talk? Schedule your demo.
